If any of our products are damaged during transit of your order, please contact us within 72 hours and we will make sure the items are replaced for you ASAP. We are committed to servicing your party needs.
If you are unhappy for any reason at all, please contact us at firstname.lastname@example.org, and every effort will be made to ensure you are satisfied.
If you would like to return your Party Box, you must first contact us, then return it to the address below to receive a full refund. You must return the box in it’s entirety with all items in their unopened original packaging. Boxes returned that do not adhere to this policy will not be approved for a refund.